Opening Hours

Monday 10am - 6pm
Tuesday 10am - 6pm
Wednesay 10am - 6pm
Thursday 10am - 8pm
Friday 10am - 6pm
Saturday 8am - 4pm
Sunday Closed

Terms & Conditions:

Booking of Appointments
To secure a suitable time for your appointments, bookings in advance is advised for Karpati Medispa treatments. Please call 02 9363 2395 or 02 9009 6568 or via email on info@karpatimedispa.com.au.

Notification of Appointments
We will remind you via SMS 2 or 3 days before your appointment to allow for you to change or cancel your appointment.

Cancellation Policy
Should you need to change or cancel a treatment appointment, 24 hours notice is required for us to re-schedule your appointment, subject to availability. Any cancellation with less than 24 hours notice will incur a 100% cancellation fee. This policy also applies if you do not attend a booking.

Pre-Arrival Information
For your first visit llow 15 minutes to complete your skin profile details with us. Relax and unwind before your treatments and enjoy our complimentary welcome tea. All times given are treatment times. Late arrival may result in reduced treatment time.

Valuables
Some treatments require the removal of jewellery. Please ensure you retrieve all valuables before leaving, as we cannot be responsible for any lost money or items.

Refund Policy
All treatments are non-refundable, non-transferable and non-exchangeable.

Etiquette
Please ensure all mobile phones are switched off during your visit.

Product Return Policy
Refunds are offered for all unopened products when accompanied by a receipt and returned within 7 days.

Payment Options
We accept cash and all major credit cards. Visa Card, Master Card and Bankcard will incur a 2% surcharge and American Express 3%.
Prices are subject to change without notice.

Amendments
Karpati Medispa reserves the right to withdraw/change information without prior notification.

GIFT Certificates
Are available for any of our treatments and you can purchase them from our reception, over the telephone and the internet.